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Idea#24

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Bugs / Problems »

Registration problem.

I have a problem accessing the registration form : http://www.census.gov/developers/tos/key_request.html

It says that "The server at api.census.gov is taking too long to respond."

what is this due to ?

are there some geographical restrictions ? (since i am not in the US).

Comment

Submitted by Community Member 10 months ago

Vote Activity

  1. Disapproved
    10 months ago

Events

  1. The idea was posted
    10 months ago

Comments (4)

  1. Moderator

    There aren't any restrictions on location. Can you try again? Thanks.

    10 months ago
  2. There are multiple locations that can influence your ability to connect to our servers. From our side it appears that everything is normal.

    10 months ago
  3. Community Member Idea Submitter

    I am connecting from France and I tried again many times from different computers. It is always the same problem the registration form doesn't appear.

    I tried then with a US proxy and the the registration form appeared...

    10 months ago
  4. As near as I can tell the problem appears to be between here and there. The servers are recording a hit and response but it isn't quite reaching you.

    I would be interested in seeing what kind of results you get once your key is registered and in use, as we usually try to keep our responses within the sub-second range.

    10 months ago